COA: 77.77 GBp
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Home • Industry FAQs • How should I resolve boots being returned with broken pullers?

Check to see if the puller is broken or if the cap of the slider has been damaged or removed. This damage can be caused on the soling process. The zip puller should be sufficient enough to close the zip in most cases. If long tie cords are applied with grip handles / loops, this will allow the end consumer to apply extra pressure to the zip and damage the zip.