Customers are pre-registered in Shopcoats by Coats Team and they are given with login credentials to access. By using this, they can login and place orders.
ShopCoats will be the one stop destination from requesting a sample to placing a complex bulk order across multiple product lines.
Orders placed by customers are instantly transferred to Coats back-end order processing system without any time delay and the order processing status is made to reflect in Shopcoats any time.
Customers can use Single Sign On to all Coats online applications including Shopcoats, which means customers do not need to have separate logins for different Coats applications.
Using Shopcoats, customers can also seamlessly integrate their systems for simple and fast ordering transactions.
Key Features
- Product availability check feature before placing orders for a better production planning.
- Order file upload feature saves time instead of manually entering orders
- Visibility to Order status anytime
- Email notifications on Order acknowledgement, Shipping etc
- Shopcoats enables customers to create order draft and submit for internal approvals within the organization before placing it with Coats.
- Shipment tracking availability.
- Coats Chatbot – the virtual assistant to deliver instant answers to common customer queries.
- Detailed invoice reports for timely planning of payments and reconciliation.
- Feature to download reports for various purposes.
Please contact your local Coats expert to know more and register for this service.