UNDERSTANDING COATS
Business Model
Understanding Coats
Business Model
-
Registered users can place Bulk Orders . Contact local Coats office for registration.
We are committed to delivering superior returns and long-term, sustainable value for our investors.
Coats maintains and values regular dialogue with shareholders throughout the year, so that they can more accurately assess our value and the opportunities and risks of investing in our business.
HOW WE CREATE VALUE FOR OUR CUSTOMERS
Speed
Speed to market is critical in an industry where lead times are short and getting ever tighter and smaller garment production runs are increasingly important as brands aim to reduce inventory holdings further and consumers look for more choice.
Quality
We manufacture to high ethical, labour and environmental standards whilst delivering consistent colour and exceptional product quality. The Group Supplier Code outlines our expectations of suppliers and covers labour practices, environmental management, responsible sourcing of materials and products, and business conduct.
Productivity
We provide high-quality products, technical service advice, and digital solutions throughout the production and sales process, which drives efficiency benefits. Our facility combines our existing excellence in thread production with cutting-edge structural components manufacturing, creating a one-stop-shop for our customers in this high growth footwear market.
Innovation
Innovation is at the heart of everything we do. We recognise that big, bold, game-changing ideas are critical to our success. We continue to strengthen our core technology in five areas – textile engineering, surface science, polymer science, fire science, and colour science – through strategic investments in capabilities and talent across our global Innovation hubs and spokes.
Sustainability
Sustainability is a core part of our wider business strategy and an imperative to our mid- and long-term business success. Coats is committed to playing its part in helping mitigate climate change by transitioning to become a Net-Zero company. Reducing greenhouse gas emissions across our entire value chain, therefore, remains a bedrock of our short-term, medium-term, and long-term sustainability strategy.
Reliability
Our track record for reliability and excellent technical customer service allows us to partner with leading global retailers, brands and manufacturers. At Coats, we are dedicated to enhancing our customers’ digital experience. The introduction of our
exclusive Coats Tech Connect App in India has been a game-changer. This innovative app has created a community of over 120 technical professionals among our selected customers, leading to an increase in technical engagements, improved customer satisfaction, and increased sales.
HOW WE CREATE VALUE FOR OUR STAKEHOLDERS
|
Employees |
Our 16,000+ permanent employees are at the heart of making our business a success and we recognise that listening to and engaging with our people is essential to our continued success. |
|
Suppliers |
Our suppliers do not just supply goods and services to us. They are true partners throughout our processes and aligned to our requirements on compliance, quality, sustainability and innovation ethos. |
|
Investors |
Coats maintains and values regular dialogue with shareholders throughout the year, so that they can more accurately assess our value and the opportunities and risks of investing in our business. |
|
Customers |
Our global footprint provides unrivalled access to markets and customers. We want to work together proactively with our customers to deliver additional value. |
|
Environment |
Coats is working proactively with customers and suppliers to help them improve the sustainability of their products, and to minimise the environmental impact of our industry. |
|
Communities |
We operate in over 50 countries across six continents. By empowering people and championing inclusion and diversity, we can help build thriving communities and strengthen our business. |
