How can I resolve outdoor furniture being returned with corrosion on the sliders?
Please inform our Customer Service department when placing orders for outdoor furniture. For outdoor furniture, we would recommend standard puller with silver plated slider, or special plastic sliders.
How can I resolve boat covers being returned with corrosion on the sliders?
Please inform our Customer Service department when placing orders for boat covers / marine upholstery. For boar covers / marine upholstery, we would recommend standard puller with silver plated slider, or special plastic sliders.
Why is the zip tape and reinforced area splitting when customer attaches two tents together?
Check the needle size used to insert the zip is not too large If a large needle is used for back tacking the bottom of the zip this can split the reinforcement. Check that the load to assemble / close when under any pressure is not too high. The end of the zip and force […]