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A trusted partner, for whatever the future holds

The past two years (and today’s global uncertainty) have taught us to be ready for anything. At Coats, our committed workforce, strong local presence and global brand add up to a partner you can trust to deliver.

The people and the resources to make things happen

While some companies have struggled to meet demands during the recent upheaval, Coats has been ready to rise to the challenge. When Ho Chi Minh city locked down in July 2021, government policy was announced that employees would have to live and work in their workplaces.

We were given 48 hours to prepare our factories. In such a short period of time, we were ready. Offices were converted into living spaces, and washing-drying equipment was installed, along with ventilation systems for employee safety and comfort.


We also needed to ensure that there was enough food, water, personal hygiene kits, vitamins, medicines, tents, beds and PPE for all employees. They were (and continue to be) our greatest assets – and so we went above and beyond expectations to care for them and keep them comfortable, happy and entertained. Asked to leave their families and spend the next three months working, sleeping and eating in the factory, hundreds rose to the challenge. 342 had volunteered – more than the number needed.

As one employee said, “I care about our customers, and we appreciate how our company cares for us. I want to share the challenge to help us all go through this difficult time”.

The next time the need arises for fast action and flexibility, you can rely on Coats to do everything we can to keep working – whatever obstacles occur.

Nationwide coverage, global presence

With factories in Hung Yen and Ho Chi Minh, Coats has the capacity and coverage to keep supply chains undisrupted and serve all of Vietnam, even during conditions like the ones caused by COVID-19.

But you’re never just dealing with a local supplier. During last year’s lockdown in Ho Chi Minh, we received support not only from Coats Hung Yen, but also from factories like China, Indonesia, Thailand, India, Turkey and Portugal.


We have connections with markets and manufacturers in six continents and 50 countries. Our global presence and local know-how make us the world’s leading industrial thread and company.

Meanwhile, our Central Planning Team is on hand to make sure orders are fulfilled quickly – and that, wherever it comes from, the thread is the same colour and quality the world over.

Our global presence served us well during the recent pandemic. While many competitors saw severe disruptions to their global supply chains, Coats showed remarkable resilience.

Rely on us, online

Our fast and convenient digital platform, ShopCoats, supports customers in placing and tracking their orders online, anytime, anywhere. So whether you are working from home, on the move or in the office, our service is as flexible as you need it to be.

The next great economic or manufacturing challenge may not be as a result of another global pandemic, but whatever the future holds, Coats Vietnam is ready to serve you.

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