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Our approach

Our material issues

We have developed a robust approach to ‘materiality assessment’ in order to focus on what’s important to our business. We use this to identify relevant priorities under each of these themes and to inform our annual CR program and action plans.

During 2017, we repeated our global materiality assessment and undertook a specific human rights risk assessment to identify the areas of highest risk, both in our own business operations and in those of our supply chain. We have mapped our operations and those of our supply chain to identify particular industry / sectoral risks as well as risks from their geographical location.

To identify particular country risks, we took account of a number of external benchmarks and indices in our risk assessment process, including the UN Human Development Index, ITUC Global Rights Index, Freedom House Freedom in the World Civil Liberties, UNICEF % of children aged 5-14 years engaged in child labor, US State Department Trafficking in Persons, and Transparency International’s Corruption Perceptions Index.

Our assessment framework measures the relative importance of particular CR issues both to our business and to our stakeholders, and the chart below illustrates those areas identified as important.

For each of the material areas identified, we have reviewed our policies and procedures to identify any gaps in our processes. During 2018, we will continue to develop plans and targets to address these material issues and will carry out a more detailed human rights assessment of our operations.


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