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Home • Privacy and Cookie Policy

Privacy and Cookie Policy

This Privacy Notice (“Notice”) is effective as of November 2021. Please note that this Notice may be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.

This page contains important information about our Privacy Notice and explains how Coats protects the personal data we process and control relating to you in connection with your use of Coats’ websites, platforms, portals and applications (together “Sites”) that link to this Notice. The Notice also explains the rights that you have in relation to the processing of your personal data.
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Who is responsible for your personal data?

Coats is comprised of several different legal entities located around the world, details of which can be found in our Annual Report. This Notice is issued on behalf of Coats and its group of companies, so when we mention “Coats, “we”, “us” or “our” in this Notice, we are referring to the relevant company in the Coats group that is responsible for processing your data.

If you have any questions about this Notice, including any requests to exercise your rights, please contact our Data Protection Officer using the contract details set out below:

Data Protection Officer
Coats Group PLC, The Pavilions, Bridgwater Road, Bristol BS13 8FD
Email: privacy@coats.com

How is your personal data collected

We use different methods to collect personal data including through:

How we use your personal data

Most commonly, we will use your personal data in the following circumstances:
We may use personal data for the following commercial purposes:

Personal data Coats collects

We may collect and process different kinds of personal data about you, which we have grouped together as follows:

Legal basis for which we will use your personal data

For personal data collected about you in the European Economic Area (“EEA”), the UK and other relevant jurisdictions, our basis for processing is the following:
Note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.
To the extent you are asked to click or check “I accept”, “I agree” or similar buttons or checkboxes in relation to this Notice, doing so will be considered as providing your consent to process your personal data, only in the countries where such consent is required by law. In all other countries, such action will be considered as a mere acknowledgement and the legal basis of the processing of your personal data will not be your consent but any other applicable legal basis.

Disclosure of your personal data

As a global business, your personal data will be shared throughout Coats’ group of companies, and with third parties as set out below.
We may share personal data with the following third parties for a business purpose:
We may share personal data with the following third parties for a commercial purpose:
When third parties are given access to personal data, we will implement appropriate contractual, technical and organizational measures to ensure that such information is processed only to the extent that such processing is necessary, consistent with this Privacy Notice, and in accordance with applicable law.

International transfers of personal data

When we share your personal data within Coats, this may involve transferring your personal data outside the EEA and the UK.
Whenever we transfer your personal data out of the EEA and/or the UK, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented, such as:

Security of your personal data

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Although we take appropriate and proportionate steps to manage the risks posed, the transmission of information via the internet is not completely secure, therefore we cannot guarantee the security of your personal data transmitted to our online services.

Third Party Sites

Our websites may contain links to other sites which are controlled by third parties, for example the ‘Investor’ page links to the website of our strategic communications partner. We also use social media sites, such as Facebook, Instagram, LinkedIn, Twitter and YouTube and third party platforms to host events, training and seminars. You should review these other sites’ privacy policies. We do not accept any responsibility for the information you provide those sites or their collection and use of your personal data.

Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

If you want to learn more about the retention periods we apply to your personal data, please contact us by email to: privacy@coats.com.

Cookies

We use cookies on our websites. This Privacy Notice should be read alongside our Cookies Notice.

Your rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Details of your rights are set out below:

You may, at any time, exercise any of the above rights, by contacting: privacy@coats.com. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Your request should contain a detailed, accurate description of the personal data you want access to. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Right to withdraw consent

If you have provided your consent to the collection, processing and transfer of your personal data, you have the right to fully or partly withdraw your consent. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there is another legal ground for the processing. Withdrawing your consent does not affect the lawfulness of the processing your personal based on consent before its withdrawal.

To opt-out of receiving our marketing communications please follow the opt-out links on any marketing message sent to you or contact: privacy@coats.com.

Cookies Notice

This cookie notice provides information about the types of cookies Coats uses and why we use them. To learn about the personal data we process in connection with coats.com and our other websites, and your data protection rights, please read our Privacy Notice.

What are cookies?

A cookie is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file.

Which cookies do we use?

This is a list of the main cookies set by the Coats website, and what each is used for:
Cookie name Cookie use Cookie duration Host
__utma Metrics Google   2 years .coats.com
__utmb Metrics Google   30 mins .coats.com
__utmc Metrics Google   session .coats.com
__utmt Metrics Google   10 minutes .coats.com
__utmz Metrics Google   6 months .coats.com
__utmv Metrics Google   2 years .coats.com
This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate our use of our website and compile reports on user activity.
Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
Cookie name Cookie use Cookie duration Host
Facebook Pixels Metrics: 2 years facebook.com
We use Facebook Pixels to help us to reach our existing audience on Facebook and supply them with relevant content.

You can opt out of Facebook Pixel cookies by visiting the Adverts tab in your Facebook profile settings. The information we share with Facebook will only be used in accordance with Facebook’s data use policy www.facebook.com/about/privacy.

Other cookies which are used on this website are used for the sole purpose of carrying out the transmission of a communication over an electronic communications network; or where such storage or access is strictly necessary for the provision of an information society service requested by the subscriber or user.
Examples of cookies which are neccessary for the provisioning and security of the service
Cookie name Cookie use Cookie duration Host
.AspNet.Cookies Session - coats.com
ASP.NET_SessionId Session - coats.com
ARRAffinity Session - coats.com
coats_web#lang Session - coats.com
__RequestVerificationToken Session - coats.com

How to control and delete cookies

We know that people have concerns about cookies, but we believe that the benefits that you gain from their proper use is worthwhile.

Browsers

You can delete the files that contain cookies – those files are stored as part of your internet browser. If you wish to restrict or block the cookies which are set by coats.com, or indeed any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use the website to its highest capability.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your manual.

Applications

Cookies work differently on mobile applications as they are coded into the applications itself and will use a unique identifier created by your mobile device. You can turn off or reset this advertising identifier through your mobile device’s privacy settings.